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Murphy Golf Simulators – Limited 1-Year Warranty

At Murphy Golf Simulators, we stand behind the quality of our products. We are pleased to offer the following Limited 1-Year Warranty on all new Murphy Golf Simulator products.

 

Cabinet and Structural Components

All components of the Murphy Cabinet are covered under a one (1) year limited warranty from the original date of purchase.

This warranty covers defects in materials and workmanship, including malfunction or failure of structural components under normal residential use.

This warranty does not cover:

  • Damage caused by misuse, abuse, neglect, or improper installation

  • Accidental damage or damage caused by unauthorized modifications or repairs

  • Cosmetic damage that does not affect functionality

  • Damage resulting from commercial or high-volume use unless otherwise agreed in writing

Any damage determined to be caused by misuse or user-related causes will not be covered and will be evaluated on a case-by-case basis.

 

Electronics and Technical Components

All electronic and technical components included with your Murphy Golf Simulator are covered under a one (1) year limited warranty from the original date of purchase.

 

This includes defects or malfunctions in:

  • Monitors / TVs

  • Launch monitors

  • Projectors

  • Control systems and wiring

  • Other included electronic accessories

 

This warranty is void if damage is caused by:

  • Misuse or abuse

  • Power surges or electrical issues

  • Improper setup or installation

  • Unauthorized repairs or modifications

 

Wearable / Consumable Items

The following items are considered normal wear items and are not covered under this warranty:

  • Impact screen

  • Hitting strip / turf insert

  • Turf surfaces / mats

 

The life expectancy of these items varies based on frequency of use, ball speed, maintenance, and overall care.

 

Warranty Claims

 

To submit a warranty claim, please contact Murphy Golf Simulators with:

  • Description of the issue

  • Photos or videos of the problem, if applicable

 

Upon review, we may repair or replace the defective part/component at our discretion.

 

Limitation of Liability

This limited warranty is non-transferable and applies only to the original purchaser. Murphy Golf Simulators shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the product. See complete limitation of liability below. 

Limit of Liability and Safety Disclaimer

At Murphy Golf Simulators we are committed to designing and manufacturing golf simulators with safety as a top priority. However, as with any mechanical equipment and indoor sports activity, there are inherent risks associated with the operation and use of our products.

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Our simulators contain moving parts and mechanical components that may cause injury or property damage if not operated properly. Users must carefully follow all instructions provided for the safe opening, closing, and operation of their Murphy Golf Simulator, including but not limited to the following:

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  • Fully open both doors prior to lowering the decks.

  • Stand at least 15 feet away from the unit when lowering or raising the decks.

  • Remain clear of the unit during all opening and closing operations, even though the hoist mechanism is designed for reliable operation.

  • Engage the door locking mechanism whenever the unit is not in use.

  • Operation of the Murphy Golf Simulator should only be performed by individuals 18 years of age or older.

  • Use the provided strut padding on the gas struts used to raise the Sky Shield. If the padding is lost or damaged, suitable replacement padding such as pipe insulation should be installed prior to use.

  • Ensure the magnetic latching system is properly engaged so the doors are securely connected to the sides of the Sky Shield.

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Indoor golf also presents certain inherent risks. While Murphy Golf Simulators, LLC has taken reasonable precautions to promote safe use, errant golf shots, ricochets, and bounce-backs may occur. To minimize risk:

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  • Keep the turf and surrounding play area free of loose golf balls and any other objects that could cause an unexpected deflection or rebound.

  • Properly position and utilize the doors as side walls to help contain errant shots and protect nearby people and property.

  • Ensure all spectators and bystanders remain at a safe distance and clear of the hitting area while play is in progress.

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By purchasing, installing, or using a Murphy Golf Simulator, the user acknowledges and accepts all risks associated with indoor golf and operation of the equipment.

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To the fullest extent permitted by law, Murphy Golf Simulators, LLC shall not be liable for any injury, death, loss, or damage to persons or property arising from or related to the installation, operation, misuse, improper maintenance, or use of the simulator, including but not limited to injuries caused by golf balls, clubs, mechanical failure, or user negligence.

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By using this product, the user agrees to assume full responsibility for safe operation and compliance with all instructions and warnings provided.

Our goal is for every customer to enjoy the game they love in a safe and responsible manner.

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